DELETED ITEMS RECOVERY UPGRADE
DELETED ITEMS RECOVERY LICENSE

The Help Desk technician has two choices for performing discovery, and the choice will depend on the target user’s client access license (CAL): You can either create a custom role group to allow an administrator to search only a subset of mailboxes, or add the administrator to the Discovery Management built-in role group (which allows them to search all mailboxes in the Exchange organization) by using the following command:Īdd-RoleGroupMember 'Discovery Management' -Member Note: By default, no accounts have the ability to perform mailbox searches. The help desk ticket results in a workflow process that is performed by an IT administrator who has necessary rights to perform searches (in this scenario, the Help Desk technician’s user account has been delegated the Discovery Management role). Panicking, Julie calls Help Desk to request recovery of the item.

However, this time, Julie made the mistake of clicking the delete button for the message in question instead of clicking the recover button. Like most users, Julie has done this before and is familiar with the Recover Deleted Items capability within Outlook. Unfortunately, before she could work on Ross’ request, Julie shift-deleted the message while cleaning out her mailbox. Ross sent his administrative assistant, Julie, a message regarding his upcoming trip to Seattle, specifically requesting Julie to book his itinerary.

DELETED ITEMS RECOVERY UPGRADE

Therefore, we recommend enabling Single Item Recovery for mailboxes as part of the Exchange 2010 upgrade process. Remember, in order to discover and recover the data, each mailbox needs to have Single Item Recovery enabled prior to the accidental purge event.

Recovery – Retrieving the missing items.

Search – Determining the location of the missing items.

In this post, I discuss how you can utilize this functionality to recover accidentally or maliciously deleted items.

This feature is known as Single Item Recovery and it enables organizations to change their backup paradigms (i.e., you no longer need to maintain backups for single item recovery), and to retain and allow discoverability of the data to meet compliance requirements.Ī while back, I blogged about the mechanics of the Single Item Recovery features included in Exchange 2010. This prevents accidentally or maliciously deleted items from being deleted permanently, and allows an administrator to recover such items. Exchange 2010 includes the capability to ensure that deleted items are retained within the dumpster till the deleted item retention period.

Deleted items recovery